Verigy is Only Test Equipment Provider to Win 2009 Award
CUPERTINO, Calif. - Dec. 15, 2009 - Verigy (NASDAQ: VRGY), a premier semiconductor test company, has received its first five star award for exceptional customer satisfaction from market research and analysis firm VLSI Research Inc. Of the 13 companies to receive the award this year, Verigy is the only test equipment manufacturer.
This annual award is based on a company’s performance in six categories: cost of ownership, quality of results, product performance, customer service, technical leadership, and commitment. In five of the six categories, Verigy received a top rating of five stars, as determined by VLSI Research’s 2009 customer satisfaction survey on chip-making equipment.
The award ratings are based on results from more than 35,000 surveys sent to chip equipment users representing 95 percent of the world’s semiconductor market.
"Verigy has earned its ranking as the best in test," said G. Dan Hutcheson, CEO of VLSI Research. "This year, Verigy is recognized as the only test equipment manufacturer to receive a five star customer satisfaction award, which they’ve earned by providing the critical combination of outstanding product design, the leading technical capabilities for all types of devices, and the post-sales service that enables their customers to be successful."
"We are honored to receive this industry recognition of Verigy's dedication to delivering superior equipment performance and customer service," said Keith Barnes, chairman, CEO and president of Verigy. "And as we work hard to continually improve, this motivates us to strive for even higher performance in the coming year."
About VLSI Research Inc.
VLSI Research Inc. is the leading provider of market research and economic analysis on the technical, business, and economic aspects within nanotechnology and related industries. The company is known for its unparalleled accuracy, innovation in market research, and its sharply focused insight into the rapidly changing landscape of the industries covered. Its databases on manufacturing are used throughout the industry and by government. VLSI Research’s primary databases and reports cover the semiconductor, flat panel display, PV cell and module manufacturing industries, and the market for critical subsystems and components within these and associated high-technology industries. VLSI Research was founded in 1976.
About the Survey
The VLSI Research annual “Customer Satisfaction Survey on Chip Making Equipment” is the only publicly available opportunity for chip manufacturers to provide feedback on their suppliers. Equipment manufacturers need an accurate baseline of their performance. The factors determining which equipment manufacturers will be successful are no longer determined solely by technical prowess and market timing. Nor are companies measured solely by their market share position. Customer satisfaction has become a critical measure of a company’s success. Companies need to know how they are perceived by the customer so that they can consistently improve their market position. The 10 BEST and THE BEST by Market Segment rankings award special recognition to the suppliers that are highest rated by their customers. For more details on the survey, click on this link.
About Verigy
Verigy provides advanced semiconductor test systems and solutions used by leading companies worldwide in design validation, characterization, and high-volume manufacturing test. Verigy offers scalable platforms for a wide range of system-on-chip (SOC) test solutions, and memory test solutions for Flash, DRAM including high-speed memories, as well as multi-chip packages (MCP). Verigy also provides advanced analysis tools that accelerate design debug and yield ramp processes. Additional information about Verigy can be found at www.verigy.com.
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Editorial Contact:
Judy Davies
VP, Investor Relations and Marketing Communications
+1 408.864.7549
judy.davies@verigy.com