Customer Service
Innovation enabling a Brilliant future
Innovation enabling a Brilliant future
Who we are:
We call Singapore, Japan, Germany and the US and other global locations our home. The customer is always at the center of our days. We provide full-cycle customer service from quote to payment. We are highly interactive with other Verigy teams including Sales, Finance, R&D, Trade, Logistics and Legal. Our global roles allow us to lead projects, develop and deliver training, support the business center, book orders and oversee order management as well as allowing us to develop quote to cash processes that better serve our global customers. Some of the positions Verigy recruits for include:
Our broad, global projects touch every function within Verigy. We are involved in supporting the sales team in the quote to cash process including quotation, order management revenue generation, SOX audit requirement adherence and process development. Ensuring process efficiency is central to our business as demonstrated by our efforts to improve order management efficiency.
Skills/Qualifications:
Some of the specific skills and qualifications that Verigy seeks in its Customer Service candidates include the following:
We call Singapore, Japan, Germany and the US and other global locations our home. The customer is always at the center of our days. We provide full-cycle customer service from quote to payment. We are highly interactive with other Verigy teams including Sales, Finance, R&D, Trade, Logistics and Legal. Our global roles allow us to lead projects, develop and deliver training, support the business center, book orders and oversee order management as well as allowing us to develop quote to cash processes that better serve our global customers. Some of the positions Verigy recruits for include:
- Customer Care/Call Center
- Customer Service Operation Representatives
- Customer Service Manager
- Business Process Analysts
Our broad, global projects touch every function within Verigy. We are involved in supporting the sales team in the quote to cash process including quotation, order management revenue generation, SOX audit requirement adherence and process development. Ensuring process efficiency is central to our business as demonstrated by our efforts to improve order management efficiency.
Skills/Qualifications:
Some of the specific skills and qualifications that Verigy seeks in its Customer Service candidates include the following:
- Experience with account/customer service operations in a global business environment
- Oracle system experience and knowledge
- Call center expertise
- Billing and order management
- Sales support
- Finance background
- Leadership skills
- Ability to effectively plan and multi-task
- Excellent written and verbal communication skills, with multiple languages desirable
- Bachelor's degree
Put your creativity to work at Verigy. Join our team today.
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